Refund Policy
Last Updated: June 1, 2026
At Malabar Minerals and Infrastructure, we are committed to
customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.
1.
Eligibility for Refunds
- You must request a refund within 7 days of
purchase.
- Products must be unused, undamaged, and in their original packaging.
- A valid proof of purchase is required.
2. Non-Refundable
Items
The following items/services are not eligible for refunds:
- Customized or personalized products.
- Digital/downloadable products or subscriptions.
- Items marked as "Final Sale" or purchased during promotional offers.
3. Refund
Process
To initiate a refund, please follow these steps:
- Email us at malabarmineralsandinfra@gmail.com with your order details.
- If applicable, return the item to our designated address.
- Once we receive and inspect the item, we will notify you of approval
or rejection.
- If approved, the refund will be processed within 5-7
business days to the original payment method.
4.
Late or Missing Refunds
If you haven’t received your refund yet, try the following:
- Check your bank account again.
- Contact your bank or credit card provider (processing times vary).
- If the issue persists, email us at malabarmineralsandinfra@gmail.com.
5. Contact Us
For further assistance, please reach out to us:
We value your trust and appreciate your business.
